500 units

45 days following contract confirmation.

Yes, we support bespoke solutions tailored to your specific requirements, such as product specifications, functionality, and aesthetic design. 

Yes. We possess OEM and ODM capabilities to meet diverse client requirements regarding branding and design.

① Integrated Manufacturing and Trade Advantage: With our own factory and professional trading team, we ensure product quality and production efficiency while providing seamless import/export and after-sales services.
② Strong Customisation Capabilities: We flexibly accommodate bespoke client requirements, overseeing the entire process from design to production. 
③ Quality assurance: We maintain a comprehensive quality control system with rigorous inspections at every production stage; 
④ Stable supply: Our factory in Jiaxing, Zhejiang, features advanced production facilities ensuring reliable monthly supply capacity and prompt order fulfilment.

The warranty period varies by product. Generally, the warranty period is 12 months, subject to the terms agreed upon in the contract signed by both parties. 

Yes, we prioritise the safety of product packaging. By employing packaging materials and methods compliant with industry standards, and implementing shockproof, moisture-proof, and crush-proof treatments tailored to product characteristics, we effectively safeguard products during transportation and storage. 

To provide you with an accurate quotation, please supply the following details:
① Product name and specific specifications, such as dimensions, materials, and parameters;
② Order quantity;
③ Whether customisation is required, including customisation details;
④ Required delivery timeframe and destination;
⑤ Any special requirements, such as packaging or certifications. 

You need not visit our premises to track product progress. We will keep you informed promptly through the following channels:
① Regular production progress reports via email, instant messaging, or similar platforms;
② Provision of photographs or videos documenting the manufacturing process;
③ Dedicated liaison personnel available to address any queries regarding product advancement at any time. 

Should you not receive your item, we will immediately initiate an investigation process:
① Verify the logistics information to confirm the shipment status and identify any anomalies;
② If loss or delay occurs due to logistics issues, we will assist you in negotiating a resolution with the carrier;
③ Ensure a clear solution is provided within the agreed timeframe once the cause is determined, safeguarding your legitimate rights and interests. 

We maintain a dedicated after-sales service team committed to delivering efficient and attentive support:
① Promptly addressing issues arising during product use with technical assistance;
② Providing repair or replacement services for products meeting warranty criteria in accordance with our warranty policy;
③ Ensuring full follow-through on customer feedback until satisfactory resolution. 

Do you offer sample provision? Samples may be ordered; we provide a sample service to enable you to assess the product's quality, appearance, and performance firsthand.

Sample costs vary depending on product type and specifications; specific amounts can be discussed with our sales representatives. Typically, the sample fee may be refunded upon placing a subsequent bulk order that meets the agreed quantity threshold, subject to mutual agreement between both parties. 

Yes. We offer a quality guarantee for all products, ensuring compliance with relevant quality standards and contractual agreements. Should any quality issues arise within the warranty period, we will handle the matter according to regulations to safeguard your rights.

Our factory's monthly supply capacity varies by product type. Specific details can be confirmed through further discussion based on your requirements and product characteristics.